Our hotline is now available to you – with new hours starting in September 2026.
We would like to inform you that victims can receive support by phone without providing their personal information. Providing your personal information is voluntary.
A hotline consultant is available 24 hours a day; 7 days a week
English language services: Tuesday: 12:00 PM - 3:00 PM and Thursday: 2:00 PM - 6:00 PM
Ukrainian language services: Monday: 3:00 PM - 7:00 PM, Thursday: 3:00 PM - 6:00 PM, Friday: 4:00 PM - 8:00 PM
Russian language services: Monday: 11:00 AM - 2:00 PM and Tuesday: 4:00 PM - 8:00 PM
Legal consultations - Monday: 12:00 PM - 3:00 PM, Tuesday: 1:00 PM - 6:00 PM, Thursday: 1:00 PM - 6:00 PM
Psychological consultations - Monday: 3:00 PM - 7:00 PM, Wednesday: 1:00 PM - 6:00 PM, Friday: 1:00 PM - 6:00 PM
